Frequently Asked Questions

What types of coffee machines does Mavery offer?

Mavery offers a range of coffee machines designed for different brewing needs, including automatic, semi-automatic, commercial, and bean-to-cup coffee machines.

How can I place an order with Mavery?

Select your preferred coffee machine, add it to your cart, proceed to checkout, and enter the required shipping and payment information to complete your order.

How can I track my Mavery order?

Once your order has been shipped, you will receive tracking information through the contact details provided during checkout. You can use the tracking information to check your shipment status.

How long does Mavery order processing take?

Orders are processed within 1–2 business days, Monday through Friday. Our order cut-off time is 5:00 PM Eastern Time.

Where does Mavery ship orders?

We ship to eligible delivery addresses within the United States. Please see our Shipping Policy for delivery coverage and estimated delivery times.

What payment methods does Mavery accept?

We accept PayPal. All transactions are processed in US Dollars (USD).

Can I cancel my Mavery order after placing it?

If you need to cancel an order, contact Mavery customer support as soon as possible. Cancellation requests are subject to the order's processing or shipping status

What should I do if my coffee machine arrives damaged?

If your order arrives damaged or has an issue, contact Mavery customer support promptly with your order details and relevant photos or information so the issue can be reviewed.

Can I return a Mavery coffee machine?

You may request a return within 30 days of delivery, subject to the conditions in our Refund Policy.

How can I contact Mavery customer support?

Email support@mavery.shop. Our support hours are Monday through Friday, 9:00 AM–5:00 PM Eastern Time.

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